Get in Touch.
Have a question, feedback, or need help? Pick a channel below — we read every message.
Direct line to the support desk
Product updates and desk notes
Official community chat
Visual updates from the desk
Video updates and walkthroughs
Live community rooms
Public page updates
Short updates and announcements
The form saves the message on the support desk and emails [email protected].
| Channel | Handle | Use for |
|---|---|---|
| [email protected] | Support, billing, disclosure, partnerships | |
| Telegram channel | @gemhunterAI | Product updates and desk notes |
| Official community | @gemhunterAInetwork | Community discussion |
| @gemhunter.official | Visual updates from the desk | |
| YouTube | @GemHunter_official | Video content |
| Discord | GEM Hunter | Community rooms |
| GemHunter | Public page updates | |
| X | @gemhunterAI | Announcements and verification posts |
Send us a message
We typically respond within 24 hours. Your message is saved for the support desk and emailed to [email protected].
Support hours
We typically reply within 24 hours on weekdays. Paid members get priority in the queue.
Channels
- Email: [email protected]
- Telegram channel: @gemhunterAI
- Official community: @gemhunterAInetwork
- Instagram: @gemhunter.official
- YouTube: @GemHunter_official
- Discord: GEM Hunter
- Facebook: GemHunter
- X: @gemhunterAI
Quick answers
How do I reset my password?
Go to the login page and click "Forgot Password". You'll receive an email with reset instructions within 60 seconds.
What payment methods do you accept?
Site plans and GH: USDT or USDC on BSC. Cards are not used for site plans in version 1.
How do I cancel my subscription?
Go to Settings → Subscription and click "Cancel Subscription". You'll retain access until the end of your billing period.
Is my data secure?
Yes — bank-grade AES-256 encryption, no private key access, GDPR/CCPA compliant. See /security for full details.