Contact
Get in Touch.
Have a question, feedback, or need help? Pick a channel below — we read every message.
Send us a message
We typically respond within 24 hours. VIP users get priority.
Response Time
We typically respond within 24 hours. VIP members receive priority support with response times under 4 hours.
Channels
Email: [email protected]
Channel: @gemhunterAI
Network: @gemhunterAInetwork
Instagram: @gemhunter.official
Coverage
Markets run 24/7 — so does email intake.
Typical reply within 24 hours.
VIP members are prioritized.
FAQ
Frequently Asked Questions
How do I reset my password?
Go to the login page and click "Forgot Password". You'll receive an email with reset instructions within 60 seconds.
What payment methods do you accept?
All major credit cards via Stripe (Visa, Mastercard, Amex, Discover) and cryptocurrency (USDC, USDT, ETH, BTC).
How do I cancel my subscription?
Go to Settings → Subscription and click "Cancel Subscription". You'll retain access until the end of your billing period.
Is my data secure?
Yes — bank-grade AES-256 encryption, no private key access, GDPR/CCPA compliant. See /security for full details.